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Customer Intimacy Solution

Understand your customer better with a single source of truth

 

Elevate customer experience with better insights on omnichannel customer data

The world is rapidly changing and customer demands are now becoming dynamic. Businesses are constantly competing with one another to acquire larger market shares and customer bases.

To compete in such an evolving market, both existing and emerging brands must come up with the right strategies to meet dynamic customer expectations. Since CX is now the biggest differentiator in the market, there’s only one for companies to succeed now – always delivering top–class customer experience!

With AmplifyCI360, our Consumer Intimacy Solution, Altudo helps CPG companies deliver market-defining customer experience. We enable them to collect, analyze and segment all customer data to create a single source of truth and activate data’s true power.

What Challenges Do CPG Companies
Face When They Lack Consumer Intimacy?

Lack of a first-party data strategy and a SVC.
Unable to engage and measure customer satisfaction.
Unable to drive real-time marketing through SVC and first-party data.
Not able to orchestrate campaigns in real-time.
Unable to get real time insights on customer behavior, product engagement or commerce.
How Can AmplifyCI360
Help You Achieve Consumer Intimacy?

Consumer Intimacy helps you create better bonds with customers, giving the digital experience that you’re providing a human touch. Altudo’s AmplifyCI360, a Customer Intimacy Solution, is specifically designed to enable organizations with the delivery of consistent, standardized and highly personalized experiences. It provides businesses with the ability to capture most relevant customer insights by breaking data silos and connecting all relevant data platforms and tech-stacks, ultimately building a single view of the customer.

  • Enables you to collect most relevant first-party data across channels
  • Optimizes your under-utilized tech stacks where possible, rather than just purchasing new software
  • Creates a single view of the customer by connecting all relevant data platforms and tech stack
  • Provides a custom designed API layer to connect all systems and feed data flow to orchestrate real-time experiences across channels
  • Pairs behavioral analytics with impact mapping to turn customer insights into customer value
  • Helps you simplify and tailor the customer journey to increase conversions
1

Consumer Intimacy

Create meaningful digital relationships, simplify conversion paths, develop trust and make it easier to accomplish tasks.
2

Unique and Flexible Brand Experience

Lets brands create unique experience every time, depending on the specific needs of each customer.
3

Consistent & Connected Omnichannel Experience

Provide timely and relevant content to consumers, eliminate confusion and strengthen message and brand recognition across channels.
4

Easy Access to Products and Content

Perform automated testing and personalization analysis. Recommend content and products vise up sell and cross sell.
5

Composable MarTech Stack

Shorten the time to value with your current MarTech stack. Allow brands to transform at their own pace with a pluggable architecture and avoid costly investments in massive transformations.
6

Industry-Approved Architecture

Avoid large capex with big-shift digital transformations. Use our proven methodology and tools to allow brands transition at their own pace using opex.
7

Economies of Scale & Automation

Unite and leverage existing platforms & data across your brands. Use the "Power of One" to make better automated decisions and increase brand stickness.
8

Intelligent Content & Commerce

Implement experience-driven commerce by activating the content to commerce path with automated self-improving AI.

Workshops that get you going

Akhil Mittal
Akhil Mittal
Senior Vice President - Sales & Marketing

Customer Experience Workshop

While most brands try to deliver exceptional customer experience, success comes only to a few. Explore the latest CX trends & strategies to upgrade digital strategy for better customer engagement.
Akhil Mittal
Akhil Mittal
Senior Vice President - Sales & Marketing

The Art Of Lead Management And Lead Nurturing

Customers are the backbone of any business and delivering on their demands directly impacts ROI. Do this better by understanding customer journeys with the right lead management approach.

Publications
& Thought Leadership

EBOOK
Consumer Intent to Commerce
Here is an ebook that talks about the importance of embracing the power of digital for CPGs to enhance customer's digital experiences, using the right tips and tricks to help you stay on top of market demand.
Consumer Intent to Commerce image
Webinar
Optimizing eCommerce Experience Using Consumer Intent Data
This session enables businesses to understand how to identify consumer/buyer intent data on ecommerce channels and use it to drive personalized content, enhance user experience and improve marketing ROI.
02 Commerce-Blog Thumbnail Image-640x319
Publication
Why Understanding Customer Intent is the Key to Customer Intimacy
Customer intimacy is about collecting appropriate customer data, choose key customer starting points, strategize content & build relationship with your customers.
Customer Intent for Key to Customer Intimacy

About Altudo

We are a customer experience agency focused on delivering business value through 1:1 personalized, seamless experiences across all channels. Our services span CX strategy, websites, mobile apps, ecommerce, customer service, and data programs, serving industries like CPG, Retail, Legal, Manufacturing, Tech, Finance, and Travel.
WHY ALTUDO
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Office Headquarters
USA
222 Broadway, Suite 1862, New York, NY 10038
Locations
India
London
Canada
Dubai

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With a focus on Digital Strategy and Customer Experience, we create custom-fit solutions that align with our clients' unique business objectives. Partner with us to enhance business performance and drive impactful results.  

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