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Global Capability Center (GCC)

Build a Center of Excellence with Top Talent—at Optimized Costs

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Your CoE in India—The Right Talent, The Right Cost, The Right Time

Global Capability Center (GCC) are the flavor of India for good reasons. A centralized team focused on meeting the growing demand for DXP/CMS + MarTech solutions is instrumental in accelerating the adoption of personalized Customer Experience (CX). Notably, 36% of enterprises report that leveraging a GCC has reduced operating costs by at least 25%, making it a proven approach for boosting efficiency and achieving significant cost savings.

Are you ready to achieve more with a high-performance GCC? Leverage top-tier talent, optimize operations, and reduce Total Cost of Ownership (TCO)—driving innovation without overhead.

We are a multi-DXP partner, and our expertise lies in establishing Center of Excellence (CoE) and augmenting existing ones for enterprises. We do this at a sustainable price choosing from a proven skill base of 600+ experienced and certified technologists across leading Digital Experience Platform (DXP)/CMS platforms.

CX Stragegy Services

Advantages of a GCC

Access to highly skilled workforce at with lower TCO

Center of Excellence (CoE) to drive digital transformation and innovation
Cost-effective operations with a scalable and agile model
Faster time-to-market with a dedicated, high-performance team
Complete ownership over processes, data security, and compliance
Minimum reliance on third-party service providers and vendors
1

DXP/CMS & DAM Platforms

Deploy platforms like Sitecore, Acquia, Drupal, and Optimizely to create impactful digital experiences that drive customer engagement and streamline operations.
2

Marketing Hubs

Harness the power of Adobe, Optimizely, and Salesforce to optimize marketing performance, accelerate campaign execution, and maximize ROI across channels.
3

CDP & Personalization Engines

Leverage tools like Optimizely, Adobe, Sitecore, and Salesforce to deliver hyper-personalized experiences that increase customer loyalty and boost conversions.
4

Data, AI & Analytics

Unleash the potential of Tableau, Adobe, Amazon, Google, Snowflake, and Databricks to enable data-driven decisions, uncover growth opportunities, and maximize business impact.
5

Digital Commerce

Transform your eCommerce strategy with Adobe, Sitecore, BigCommerce, Commerce Tools, Shopify, and Kibo to boost revenue, scalability, and customer satisfaction.

Altudo's Offerings for GCC

1

Retained Resource Teams

Dedicated, high-performing team at your disposal that operates as an extension of your business. Our resource teams bring specialized skills, deep domain expertise, and seamless collaboration to drive efficiency, innovation, and faster go-to-market strategies.
2

Complete Program Management

Deliver large-scale projects with precision, control, and efficiency. We handle end-to-end program management, ensuring smooth execution, governance, and risk mitigation while aligning technology and business objectives.
3

Build, Operate, Run

We design and establish your GCC with the right tech stack, creating a strong foundation for success. Our DXP experts ensure smooth operations and seamless execution from day one. When ready, you can take control, or we can continue managing for long-term success.
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4

Specialized Technology Incubation and Scale Up

Turn ideas into market-ready solutions with confidence. As DXP experts, we specialize in incubating cutting-edge technologies, testing innovative concepts, and scaling successful initiatives. Leveraging our deep expertise in emerging tech, we create an environment where innovation thrives.
Extensible Web Toolkit
5

Resource Augmentation

We equip global capability centers with top-tier talent through flexible, scalable engagement models. Access specialized skills on demand, fast-track innovation, and streamline operations—all while cutting hiring complexities and maximizing cost efficiency.

Publications
& Thought Leadership

Case Study
How W.P. Carey reduced their website ownership cost by 30%.
Find out how by hosting two websites on a single server, the company also could cut down on the cost of maintenance by a large margin.
WP Carey

About Altudo

We are a customer experience agency focused on delivering business value through 1:1 personalized, seamless experiences across all channels. Our services span CX strategy, websites, mobile apps, ecommerce, customer service, and data programs, serving industries like CPG, Retail, Legal, Manufacturing, Tech, Finance, and Travel.
WHY ALTUDO
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Office Headquarters
USA
222 Broadway, Suite 1862, New York, NY 10038
Locations
India
London
Canada
Dubai

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With a focus on Digital Strategy and Customer Experience, we create custom-fit solutions that align with our clients' unique business objectives. Partner with us to enhance business performance and drive impactful results.  

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