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About The Webinar

By the end of 2020, customer experience will overtake price and product as the key brand differentiator. (A Walker study)

In today’s omnichannel world, customers engage with brands at their preferred time on their path during the journey with a brand across channels.

There is no room for strangers, and providing contextual, personalized experiences is now the new normal-- something most marketers are yet to champion

Marketers often struggle to offer a seamless customer experience and nurture them across channels, while providing highly engaged leads to sales, complete with customer engagement metrics, lead scores, and buying cycle intelligence.

This webinar showcases how marketers can leverage their martech stack, create a single view of customers, drive seamless personalized experiences across channels-- and most importantly, drive revenue outcomes.

Here's What We Have Covered In the Webinar:

  • Integrate marketing automation platforms eg. Eloqua and Marketo with customer experience platforms like Sitecore
  • Create a Single View of the Customers & create 1:1 personalized experiences
  • Develop in-depth visitor & customer insights for faster lead conversion
GA4 data analysis for optimizing CX

Our Presenters