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About the Webinar

Customers expect fluidity and true omnichannel experience when they switch channels and devices while shopping online. It is clear that customer expectations are evolving and it's imperative for brands to deliver enhanced CX to build a loyal customer base.

Infact, companies with omnichannel engagement strategy retain 89% of customers, comparative to 33% with weak omnichannel customer engagement. – Source: Aberdeen Group

Watch our webinar as we talk about how fluid commerce fits into your omnichannel strategy to drive customer loyalty and personalization across channels.

Here's what we have covered in the webinar:

  • What is fluid commerce and why is it important
  • How fluid commerce enables unified experiences and personalization
  • How to leverage Sitecore XC to achieve fluid commerce experience
  • How Altudo can help in your fluid commerce journey.
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Our Presenters

Sandeep Singh, Commerce Practice Lead

Sandeep Singh

Commerce Practice Lead

Sandeep has over 21 years of experience in consulting, pre-sales, solutions and service delivery. He had been leading Commerce engagements for Fortune 500 clients with deep expertise in multiple platforms & integrations.

Saurabh Tripathi, Lead Business Consultant

Saurabh Tripathi

Lead Business Consultant

Saurabh has over 9 years of experience in Consulting, Strategy, Customer Engagement, Solutions and Service Delivery. He has led commerce projects at brands such as MK, LVHM, AEO, Louis Vuitton, and Kohl’s.

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