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In This Ebook You Will Find

1
Evolving customer demands and expectations
2
Disruptive competition
3
Digital channels and business models
4
Open banking and regulations

What’s inside?

Faced with rising customer expectations and unprecedented challenges, financial service institutions have been forced to accelerate digital transformation programs, and kick their efforts into the fast gear. However, speed of digital transformation has not always been a strength for the FSI industry. In fact, FSI industry is known to take a cautious, risk-averse approach, and keep trying to lug their legacy technology stacks around.

But, that approach will no longer suffice. Organization in the FSI industry know that drastic change is impending, and unavoidable. With this ebook, created in partnership with Sitecore, we lay out the top challenges that FSIs face and what the road ahead looks like.

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